We'll work together to understand your ongoing business needs and your company objectives.
What support & growth packages do you offer?
Retained hours for development, design, and account management
Technical (24/7) and customer support
Roadmap planning and prioritisation
Retained hours for development, design, and account management
Technical (24/7) and customer support
Roadmap planning and prioritisation
Retained hours for development, design, and account management
Technical (24/7) and customer support
Roadmap planning and prioritisation
When ambitious brands want expert Centra or Shopify support, they choose blubolt.
With guaranteed support hours allocated to your key priorities every month, we’ll lighten your load and tick more off your To-Do list, whether it be small tweaks or big projects.
Having successfully built our own eCommerce platform, we’re adept at translating big-picture thinking into smaller, specific actions. We’ll help you do the same.
With our eCommerce expertise, you’ll capitalise on all the features and functionality of your website and understand how it’s really performing.
We're known for solving even the trickiest eCommerce problems with innovative, best-of-breed solutions that are geared to our client's unique business needs.
With our diverse range of high-growth clients and our transparent partnership approach, we’ll give you fresh, actionable insights and honest, independent advice.
We offer easy access to our expert design, development, optimisation and account management teams so you’ll have consistent Centra and Shopify support when you need it.
Launch your ongoing support bluprint for success.
You’ll have easy access to our friendly, highly-qualified Design, Development, and Client Services teams.
You can choose how many days of Centra or Shopify support you need per month and upgrade on demand if desired.
We supply detailed evidence and actionable insights plus a ‘live’ CRO matrix documenting all findings and recommendations.
Frequently Asked Questions
Our clients are typically ambitious brands looking to stand out from the crowd without compromising on either form or function. Determined to grow faster on Centra or Shopify Plus, their annual revenue starts at £5 million.
Our clients range in verticals from fashion and beauty, homewares and gifts, to sports, food, and drink. Read more about our clients here.
All of our support packages include roadmap planning and prioritisation, retained hours for development, design, and account management, plus technical and customer support. What varies is simply how many hours of support you receive per month.
So, how these support hours are spent depends on the activities you wish to include in your roadmap. For example, your retainer hours could be used for:
redesigning your product pages,
adding personalisation,
setting up subscriptions,
enabling customers to purchase products in bundles or
integrating a new third-party technology partner.
Simply get in touch with your friendly account manager to discuss your additional support requirements.
We’re accredited Centra and Shopify Plus Partners so our design, development, CRO and support skills and experience have been thoroughly vetted. We’ve also got a long list of design accolades to our name from organisations like the Awwwwards and CSS Design Awards. Browse case studies from our wide range of clients to see our award-winning work.
Our Shopify support services team is a fully in-house service. We have flexible working arrangements, so our team of Shopify developers, designers and CRO experts is based at home and at our fun and friendly office, located on the world-famous Queen’s Square in Bath, Somerset. Spread over several floors of a historic Georgian terrace, it’s the perfect hub for our energetic, creative, and collaborative team. Contact us to arrange a visit to discuss your Shopify support service needs!
Read more about us.
blubolt has been a trailblazer for beautiful, bold and technically brilliant eCommerce stores since 2006. First powered by our own platform, bluCommerce, we now channel our eCommerce expertise into Centra and Shopify Plus. In addition to building brand new websites, we also offer support services to brands already enjoying these platforms.